Cancellation Policy
Last updated: 10 Sep 2026
Plans change — here's how cancellations work.
How to cancel
You can request a cancellation by contacting our support team or replying to your booking confirmation. Cancellations are effective from the time we receive your written request.
Cancellation charges
- 30+ days before travel: 10% of the package value.
- 15–29 days before travel: 40% of the package value.
- 7–14 days before travel: 70% of the package value.
- Less than 7 days: up to 100% (supplier-dependent).
Supplier terms
Airlines, hotels and other suppliers may apply their own cancellation rules, which can override the above. We always share applicable terms before you confirm.
Refunds
Any refundable amount after cancellation charges is processed per our Refund Policy.
Need help?
Contact our support center and we'll guide you through the process.