Refund Policy
Last updated: 10 Sep 2026
We want you to book with confidence. This policy explains how refunds are handled.
Refund eligibility
Refunds depend on the type of booking, how far in advance you cancel, and the terms of suppliers such as airlines and hotels.
Refund timeline
- Cancellations 30+ days before travel: up to 90% refund.
- 15–29 days before travel: up to 60% refund.
- 7–14 days before travel: up to 30% refund.
- Less than 7 days: non-refundable (supplier-dependent).
Non-refundable items
Visa fees, issued air tickets and certain promotional packages may be non-refundable. These are clearly marked at the time of booking.
How refunds are processed
Approved refunds are returned to your original payment method within 7–14 business days. See our Cancellation Policy for related details.
Request a refund
Contact our support center and we will start the process.